Drainage – My CMS

Which Trusted trader

Jimmy Bailey — Thu, 03 Jul 2014 10:22:40 +0000

DT Facilities is Accredited as a ‘Which? Trusted Trader’

DT Facilities are delighted to announce that we have been awarded accreditation from the renowned Which? Magazine as a Which? Trusted Trader. Yes folks, this is good news, not only for us, but also for YOU, the consumer. DT Facilities cover plumbing, heating, drainage and pest control and are already known for our commitment to excellence when it comes to our customers, but it is satisfying all around to have this extra endorsement of our reliable, honest integrity, giving you, the customer complete peace of mind.

What does it mean to be a Which? Trusted Trader?

It means that DT Facilities have undergone a rigorous assessment process to receive this endorsement and gain association with the Which? brand. This gives you, the customer increased confidence in our brand. Which? Trusted Trader, left no stone unturned when inspecting our business to see if we are qualified to be approved by them, from examination of various job’s to checking our standard of work, suppliers and qualifications (making sure they are reputable and up-to-date). We have always had excellent customer service, but this is an added confirmation of our standards, helping our customers to feel safe and have peace of mind in the knowledge that they will continue to receive excellent work in the future. DT Facilities four main trades are :- Plumbing (burst pipes etc.) Heating (unvented heating systems, replacements and instalments) Drainage (jetting, lining, CCTV, repairs, excavation) Pest Control (Bed bugs, mice, fleas, rats, wasps) We also specialise in:- Drain jetting Drain lining Drain CCTV Oil boilers LPG (liquefied petroleum gas) Drain repairs Drain excavation Dealing with tree roots in the drains Drain descaling You might only have one problem from the list above or many of them. Please feel assured that we can deal with the above and many more for an affordable price. DT Facilities Kent have always been honest, open and reliable with our customers, but below are just a few reasons why the Which? Trusted Trader organisation found us reputable enough to endorse us. We are sincere, ethical and honest We value our customers We are courteous and have integrity We never try a hard sell or mislead the customer We never use aggressive sales tactics We are prompt and reliable We comply with the latest up-to-date health and safety requirements We try to cause as little interruption to your life and your neighbours lives as possible, without reducing our first rate standard of work We always leave your property clean and tidy We have good communication skills with the customer throughout, making sure they know exactly what is going on We are a professional Which? Trusted Trader endorsed company, but we still haven’t lost our human touch. We know how stressful these things can be! Who to trust and where to start? Be assured, you have found the right place. Please contact us on FREEPHONE 0800 0 787 789 Or click on the ‘contact us’ link and we will get back to you ASAP

Blocked Drains Kent Specialists

Jimmy Bailey — Wed, 19 Feb 2014 20:18:19 +0000

What to do if you have a blocked drain

With the amount of things we wash down our drains without a second thought, it is inevitable that the build-up will cause issues at some point down the line. In many cases, a drain cleaner purchased from a supermarket will suffice, but only for the short-term. Here, we will explore more about what to do if you have a blocked drain. There are various non-professional options that you can explore, from hiring equipment from a tool store to trying to use a plunger to move on whatever is causing a block. However, in the majority of cases, it’s easier and much more time-efficient to call in the professionals. Blocked Drains Kent – calling in the professionals There are many benefits that you do not even think about when choosing a professional to come and unblock your drains. Many times, people automatically rule out professional plumbers in Kent as they feel it will be too expensive, but here’s why this isn’t always the case: 1) Sink un-blockers cost about £5 per use and only temporally fix what is likely to be an on-going issue. If you use one bottle every two months that is £30 you’re spending on drain cleaning products. 2) Taking on the issue yourself will take up your time, more time than it would take a professional. This is time you could be doing other things with. 3) Taking on work by yourself could mean you cause damage to the drain, which may require professional drain repair or another service like drain cleaning. Why should you choose DT Facilities Kent? As leading Kent plumbers, DT Facilities is one of the leading blocked drains Kent specialists. A cost-effective company with over 15 years of experience in this industry, DT Facilities also offers a number of other services as well, which means they can be your home maintenance company in Kent.

Cctv drainage subsidence survey

Jimmy Bailey — Mon, 18 Nov 2013 08:26:44 +0000

Subsidence is one of them words no one wants to hear from a building surveyor, but if you find your property does have subsidence, the general first thing to look for is drainage in the area of damage to the property. We get calls from building surveyors asking for detailed CCTV subsidence surveys on the drainage system. These differ slightly from a normal cctv survey or even our full home buyer pre purchase survey. They include surveying all the accessible drainage like the home buyer drain survey but also on request we break into the rain water system to check the drain runs to the soak-aways. We also check the drainage within five metres of the cracking to the property with a water test on any drainage. This is to check if the drainage is leaking into the foundations of the area of damage. Quite often we find cracks, roots or breaks to the pipe work on subsidence surveys, which in turn means a very large amount of water is running under the property and washing away soil creating easy movement for the building. Sometimes this is down to poor installation but on most occasions the older properties the cause is minor ground movement. Once the surveyor receives the report they generally approve repairs to the drainage system prior to any work being carried out to the damage on the property.

Building a new soak away in Kent

Jimmy Bailey — Mon, 11 Nov 2013 08:30:09 +0000

As the summer ends and we start to get more rain and a change in the weather, at DT facilities we notice the calls for wasp nest removal fall and a sharp increase in calls for gutters that are over flowing when it rains.

There is the odd occasion the blockage is in the down pipe itself, the next most common blockage is in the pipe work from where the down pipe joins the ground through to the soak away.

But far the most common issue we find when the rain water gutters start to over flow is the soak is not taking the water it should. Soak-away’s suffer from roots that invade from any trees near by growing into them, the moss off the roof of the property and then just general mud washes into the system.

Building a new soak-away

Once it’s been established that a new soak away is needed, the only means of repair is excavation.

This means renewing the bottom bend underground where the down pipe connects, then a further five metres of new pipe work, all ran into a new soak away. Soak-away’s normally are made up of stone/shingle or some install large crates. Once the new system has been installed the ground surface is re instated and left clean and tidy.

All access spoil are removed from site.

With a new installation, depending on the location of the soak away, there should be a 20-30 year life expectancy at a minimum. Some soak-away’s last 100 years or more.

Excavate and prepare

Filling the soak-away with shingle

Replace the turf and clean up site

Drain unblocking and CCTV survey in Whitstable

Jimmy Bailey — Thu, 31 Oct 2013 14:14:52 +0000

DT Facilities were called to a blocked drain in Whitstable we found two manhole chambers full of sewage. The blockage was traced to the main interceptor to front of the property. The property had large trees running all the way along the line of the drains. The blockage was cleared and a drain camera survey was used to investigate. Root ingress was found within the drainage system, this had caused the drains to block and the customer also then found they had blocked toilets. This was all a knock on affect from the root damage in the drains. The customer agreed to have a drain root cut and on completion of the root cut we would carry out a re survey to check the extent of the damage. The drains were still in a decent condition, the roots had come through on the joints, and this can be rectified using drain lining or local structural repairs also known as patch lining. This particular job was repaired using local structural repairs as there was only two area of root damage to the drain in a 15 meter run. The home owner commented on how reasonable the cost of repair was on completion as they thought we would have to dig up the drive way.

Blocked Drains Canterbury

Jimmy Bailey — Thu, 31 Oct 2013 14:03:00 +0000

DT Facilities were called to attended a blockeds Canterbury, Kent. The home owner explained she had called several companies over the past two years as the drain kept blocking. The other companies attended cleared the drains and although they left it running away it wasn’t long before it started to run slow again. Eventually over flowing and causing a flood outside neighbouring properties.

After clearing the drain the home owner was offered a cctv drain survey to find the cause of the re occurring blockage. This was agreed and after making the safe the cleaning work started.

Blocked Drains Canterbury

The camera survey started and we soon found the cause of the problem.

High pressure jetting was used to clean the drain and the customer was shocked at what was found.

As you can see from the pictures (below) there was a very large build up off fat and washing powered in the system, and without the drain camera survey and the drain descale the problem would of just happened again and again.

Glove in the picture shows the scale of the fat build up

On completion of the drain descale a full drain survey with DVD was provided for the customer and a twelve month guarantee on the drain in question was issued.

The customer was surprised we were happy to offer that length of guarantee on a drain.

Fat build up and washing power caused this huge deposit

Rain water flood in Canterbury

Jimmy Bailey — Sun, 20 Oct 2013 15:36:27 +0000

We was called to this site for a rain water flood in Canterbury. The management company that called us advised us when it rains the gutter over flows.

We sent one of our drainage contractors to the site to find a huge flood in the garden area, we were unable to unblock this as the soak away was heavily silted up causing the water to back up. The following day a dig team was allocated to excavate and replace the pipe work to a new soak away which consisted of a hole of one meter by one meter by one meter and a trench from the rain water down pipe to the new soak away a new 110mm upvc drain pipe was re layer from the outlet to the soak away.

The soak away was then filled with one tone of shingle and sealed with a plastic membrane before backfilling with soil and re laying the turf the area was the made good clean and safe taking any unwanted soil away to dispose of. After the area was clean and the job was complete the soak away was tested with mains pressure from the hose pipe on site and was running away as it should be, leaving no flood in the customers garden.